Travel on Points: "It seems like another St. Regis property is trying to pick up where the Chicago St. Regis left off. The problem in question is the St. Regis New York elite breakfast that Platinum, Titanium and Ambassador Elites are entitled to. They are trying a new loophole to deny members breakfast this time around though. They are not claiming that their restaurant is a third party entity, like the Chicago property did, but instead, are saying it is because their restaurant is under renovation. Except, you can still order room service, and there in lies the rub."
Points Wire Note:
The variability of benefits across Marriott brands has often been a point of confusion for Marriott Bonvoy members. The fact that this confuses those with Platinum, Titanium, or Ambassador status (re. the most familiar with the program) shows you just how confusing it can be. The fact that properties feel they can ignore the terms of the Bonvoy program make it much harder for customers to trust the brand.
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