Frequent Miler flagged a nifty solution to problems booking Air France and KLM award tickets via Virgin Atlantic Flying Blue.
If you get an error when you submit your credit card details, use Virgin Atlantic's online chat function.
"Virgin Atlantic offers an online chat function. You might not see it on their home page, but if you click through on a desktop browser from their home page to “My booking… Manage booking” (or browse directly to: virginatlantic.com/my-trips/search) you should see a red box in the bottom right corner that says “Need Help? Chat to us.” Click that. If you have any trouble with it not popping up after clicking, try another browser instance."
Follow the prompts and select the following options to get to an agent:
Hopefully, the chat agent will be able to get you sorted!
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